Recommended References

The Certified Software Quality Engineer Handbook, 2nd Edition, Linda Westfall, ASQ Quality Press, Milwaukee, WI, 2017.

Fundamental Concepts for the Software Quality Engineer, Taz Daughtrey, editor, ASQ Quality Press, Milwaukee, Wisconsin, 2002.

The Certified Manager of Quality/Organizational Excellence Handbook, 3rd Edition, ASQ Quality Management Division, Russell T. Westcott editor, ASQ Quality Press, Milwaukee, WI, 2006.  

The Certified Quality Process Analyst Handbook, Eldon H. Christensen, Kathleen M. Coombes-Betz and Marilyn S.Stein, ASQ Quality Press, Milwaukee, WI, 2007.  

Handbook of Software Quality Assurance, 4th Edition; Edited by G. Gordon Schulmeyer; Artech House, Boston, MA, 2007.

The Six Sigma Handbook, 3rd Addition; Thomas Pyzdek and Paul Keller; McGraw-Hill Professional, New York, 2009.

The Quality Improvement Handbook, 2nd Edition, ASQ Quality Management Division, John E. Bauer, Grace L. Duffy and Russell T. Westcott, editors, ASQ Quality Press, Milwaukee, WI, 2006.

The ASQ Auditing Handbook, 4th Edition, ASQ Quality Audit Division, J. P. Russell editor, ASQ Quality Press, Milwaukee, WI, 2013.

Quality Audits for Improved Performance, 3rd Edition, Dennis R. Arter, ASQ Quality Press, Milwaukee, WI, 2003.

The Quality Toolbox, 2nd edition, Nancy R. Tague, ASQ Quality Press, Milwaukee, WI, 2005.

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