How to Create Useful Software Process Documentation
Whether our organization is using ISO 9001, the Software Engineering Institutes Capability Maturity Model - IntegratedSM, Total Quality Management, Six Sigma or some other quality framework, one of the cornerstones of any of these frameworks is to document our processes. Unfortunately efforts to document our process often end up in voluptuous volumes of verbosity that sit on the shelf and gather dust. How to Create Useful Software Process Documentation introduces the reader to a simple, practical method for defining and documenting software processes that are easy to understand, easy to use and easy to maintain.
This paper was presented as an invited speaker paper at the 11th International Conference on Software Quality (11ICSQ).