Are We Doing Well or Are We Doing Poorly
Software metrics don't solve problems – people solve problems. What software metrics can do is provide information so you can make informed decisions and better choices. According to the new ISO/IEC 15939 Software Engineering -- Software Measurement Process standard, decision criteria are the “thresholds, targets, or patterns used to determine the need for action or further investigation, or to describe the level of confidence in a given result”. In other words, you need decision criteria to obtain guidance that will help you interpret the measurement results. This paper shows you how to establish useful decision criteria for different types of metrics.
This paper won the Best Paper award at the 2003 Applications in Software Measurement (ASM) Conference.