Answers for Certified Software Quality Engineering Quiz #6

1. This question has been deleted based on the newest CSQE Body of Knowledge.

2. Answer B is correct.  Benchmarking is the process of identifying, understanding, adapting and adopting outstanding practices & processes from organizations anywhere in the world to help an organization improve its performance.   Reference: The Certified Software Quality Engineering Handbook, 2nd Edition by Linda Westfall – page 119 or The Certified Software Quality Engineering Handbook by Linda Westfall – page 7. CSQE Body of Knowledge Area: II.B.2

3. Answer C is correct.  A focus group is a set of representative users that is convened to gather customer input on the functional and nonfunctional requirements of a product.  Reference: The Certified Software Quality Engineering Handbook, 2nd Edition by Linda Westfall – pages 211-212 or The Certified Software Quality Engineering Handbook by Linda Westfall – page 162. CSQE Body of Knowledge Area: III.C.6

4. This question has been deleted based on the newest CSQE Body of Knowledge.

5. Answer D is correct.  Defect severity is an ordinal scale metric.  Defect root cause is a nominal scale metrics.  Nominal scale does not make any assumptions about order or sequence.  Defect density and defect detection efficiency are ratio scale metrics.  Reference: The Certified Software Quality Engineering Handbook, 2nd Edition by Linda Westfall – pages 373-374  or The Certified Software Quality Engineering Handbook by Linda Westfall – pages 317-318.  CSQE Body of Knowledge Area: V.A.1

6. Answer A is correct.  Stress testing is done to determine if the software has any problems when it is subjected to more than the required peak load conditions.  Reference: The Certified Software Quality Engineering Handbook, 2nd Edition by Linda Westfall – page 486 or The Certified Software Quality Engineering Handbook by Linda Westfall – page 420.  CSQE Body of Knowledge Area: VI.B.4

7. Answer B is correct.  One of the roles of a configuration control board (CCB) is to evaluate the impacts of a requested change to the software.  Based on this evaluation the CCB may decide to approve or disapprove the change or defer the change to a later version of the software.  It is the role of the CCB to review and approve changes to baselined software, not to initiate or prohibit those changes.  Typically, debugging is the role of the owner of the work product (for example, software would be debugged by the programmer, a document would be debugged by the author).  Reference: The Certified Software Quality Engineering Handbook, 2nd Edition by Linda Westfall – page 600 or The Certified Software Quality Engineering Handbook by Linda Westfall – pages 524-530.  CSQE Body of Knowledge Area: VII.C.2

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